{"id":242,"date":"2018-12-19T20:56:33","date_gmt":"2018-12-19T20:56:33","guid":{"rendered":"https:\/\/www.innoncamac.com\/?page_id=242"},"modified":"2020-02-09T21:26:48","modified_gmt":"2020-02-09T21:26:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.innoncamac.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.22″ fb_built=”1″ _i=”0″ _address=”0″][et_pb_fullwidth_slider show_arrows=”off” show_pagination=”off” module_class=”roomhero” _builder_version=”3.20.1″ header_font=”||||||||” _i=”0″ _address=”0.0″][et_pb_slide heading=”FAQ” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”3.20.1″ header_font=”||||||||” header_font_size=”50px” background_color=”#c1a07c” background_image=”https:\/\/www.innoncamac.com\/wp-content\/uploads\/2018\/08\/DSC5451-Editar-2.jpg” button_on_hover=”on” header_font_size_tablet=”46px” header_font_size_phone=”40px” header_font_size_last_edited=”on|phone” _i=”0″ _address=”0.0.0″][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” _builder_version=”3.22″ background_color=”#ffffff” fb_built=”1″ _i=”1″ _address=”1″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”1.0″ custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.innoncamac.com\/wp-content\/uploads\/2018\/07\/DSC5788-Editar.jpg” align_tablet=”center” align_last_edited=”on|desktop” _builder_version=”3.23″ _i=”0″ _address=”1.0.0″]
\n[\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ specialty_columns=”3″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”1.1″ custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”3.25″ _i=”0″ _address=”1.1.0″][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”1.1.0.0″ custom_padding__hover=”|||”][et_pb_text admin_label=”Arriving” module_class=”roompage” _builder_version=”3.27.4″ custom_margin=”||0px|” custom_padding=”||0px|” _i=”0″ _address=”1.1.0.0.0″]<\/p>\n
[\/et_pb_text][et_pb_divider color=”#c1a07c” divider_position=”center” divider_weight=”2″ _builder_version=”3.17.1″ max_width=”10%” module_alignment=”left” height=”12px” custom_margin=”0px||0px|5%” custom_padding=”0px||0px|” _i=”1″ _address=”1.1.0.0.1″]
\n[\/et_pb_divider][et_pb_text admin_label=”arriving body txt” module_class=”roompage” _builder_version=”3.27.4″ _i=”2″ _address=”1.1.0.0.2″]<\/p>\n
Whether you\u2019re a philly native or an out of town guest, the Inn On Camac offers a luxury experience with the comforts of home in the heart of Center City Philadelphia.<\/p>\n
[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ fb_built=”1″ _i=”2″ _address=”2″][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” _i=”0″ _address=”2.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”2.0.0″ custom_padding__hover=”|||”][et_pb_accordion _builder_version=”3.29.3″ hover_enabled=”0″ _i=”0″ _address=”2.0.0.0″][et_pb_accordion_item title=”What is your Check in\/Check out policy?” open=”on” _builder_version=”3.19.18″ hover_enabled=”0″ _i=”0″ _address=”2.0.0.0.0″]<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Cancellation Policy” open=”off” _builder_version=”3.29.3″ hover_enabled=”0″ _i=”0″ _address=”2.0.0.0.0″]<\/p>\n
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favor of someone who has already booked and who then cancels. We do, however, understand that unforeseen circumstances can occur, and we try to be as sympathetic and helpful as possible in such cases.<\/p>\n
If you cancel your reservation within 7 days of the scheduled date of arrival, you will be charged a cancellation fee equivalent to the rate of a single night\u2019s stay in the room(s). Guests who fail to arrive without notification may, at our sole discretion, be responsible for a charge equivalent to the entirety of their reserved stay.<\/p>\n
We take all bookings in good faith, and as we are unable to verify reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made, and that any booking made with Inn On Camac (the \u201cInn\u201d) for either accommodation, goods, services, meals or drinks that are pre-booked (verbal or written) forms a legally binding contract. For this reason we advise that you take out suitable insurance to cover \\ unexpected costs such as cancellation fees.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I Check in?” _builder_version=”3.19.18″ _i=”1″ _address=”2.0.0.0.1″ open=”off”]You have access to the building and your room 24 hours a day throughout your stay using a digital Mobile key via the OpenKey mobile application available for download on iOS and Android Devices. In the event you would like to request a physical key card, one can be provided with 24 hours advance notice. Learn about check-in here.<\/a> [\/et_pb_accordion_item][et_pb_accordion_item title=”I need assistance, how can I contact you?” _builder_version=”3.19.18″ _i=”6″ _address=”2.0.0.0.6″ open=”off”]<\/p>\n Welcome@InnOnCamac.com Philadelphia, PA 19107<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n <\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”contact” _builder_version=”3.22″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(0,0,0,0.42)” background_color_gradient_end=”rgba(0,0,0,0.56)” background_color_gradient_direction=”169deg” background_color_gradient_start_position=”39%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/www.innoncamac.com\/wp-content\/uploads\/2018\/08\/DSC5424-HDR-Editar-2.jpg” custom_padding=”66px|0px|52.95px|0px|false|false” global_module=”850″ fb_built=”1″ _i=”7″ _address=”7″][et_pb_row _builder_version=”3.25″ custom_padding=”27px|0px|0|0px|false|false” _i=”0″ _address=”3.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”3.0.0″ custom_padding__hover=”|||”][et_pb_code module_class=”contactformheader” _i=”0″ _address=”3.0.0.0″]<\/p>\n [\/et_pb_code][et_pb_code module_id=”contactfont” module_class=”baseform” _builder_version=”3.27.4″ custom_padding=”|15%||15%” custom_padding_tablet=”|5%||5%||true” custom_padding_phone=”|0%||0%” custom_padding_last_edited=”on|tablet” _i=”1″ _address=”3.0.0.1″]\n
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you allow pets?” _builder_version=”3.19.18″ _i=”2″ _address=”2.0.0.0.2″ open=”off”]Pets are not permitted in the Inn On Camac. Well behaved assistance dogs are welcome.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”What is your smoking policy?” _builder_version=”3.19.18″ _i=”3″ _address=”2.0.0.0.3″ open=”off”]Smoking, including the use of e-cigarettes, is NOT permitted within any part of The Inn On Camac. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”What is your children\/minors policy?” _builder_version=”3.19.18″ _i=”4″ _address=”2.0.0.0.4″ open=”off”]We regret that children, under 21 years of age, cannot be accommodated in any of the rooms within the Inn On Camac.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there parking nearby?” _builder_version=”3.19.18″ _i=”5″ _address=”2.0.0.0.5″ open=”off”]<\/p>\n\n
Reach us at:<\/h3>\n
(267) 449-0515<\/p>\nAddress:<\/h3>\n
Have a Question?<\/h2>\n